The role of the facilitator in working with organisations in crisis
The role of facilitators working with organizations in crisis (A reworked piece I wrote a few years ago for a newsletter for the previous organisation I worked at www.cdra.org.za) ) In organisational systems crisis should be seen as a natural part of normal organizational development. Some organisations manage to work through crisis whilst others may allow it to destroy them or refuse to see or recognize the crisis (opting for a denial or 'head in the ground' approach). Crisis may be full blown or it may be simmering underground and often presented under the guise of “we need new leadership, we need restructuring or we need teambuilding”. The symptoms are: relationships have broken down, colleagues no longer see the good in each other only the bad, gossiping has reached monumental proportions, cliques have formed often around those who have more power and those who have less (often around differing ideologies, philosophies, rank/position, gender, culture, race, ...